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Privacy Notice
At Digitalancer, we respect your privacy and aim to handle your personal information responsibly when you browse our website, purchase our products, or contact us about our services.
1. Information We Collect
We may collect information you choose to provide, such as your name, contact details, delivery address, order details, payment confirmation information, and messages about our products or services. Basic technical information about website usage may also be collected where applicable.
2. How We Use Your Information
- To respond to enquiries and customer messages.
- To process orders and arrange delivery.
- To confirm payments and provide customer support.
- To deliver writing or other agreed services.
- To maintain, secure, and improve our website and services.
- To meet applicable legal requirements.
3. Sharing of Information
We do not sell your personal information. Where necessary, we may share relevant information with delivery providers, payment service providers, communication platforms, website service providers, or authorities where required by law. We aim to share only the information needed for the relevant purpose.
4. Third-Party Platforms
Our website may direct you to third-party platforms, including WhatsApp and Instagram, for enquiries, purchases, or updates. Those platforms have their own privacy policies and practices. Please review their policies when using their services.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies for essential website functions, performance, or analytics where these features are enabled. You can manage cookies through your browser settings. Any analytics or tracking features used on the website should be configured and disclosed appropriately.
6. Data Security and Retention
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure. Information will be retained only for as long as reasonably necessary for the purposes described in this notice or as required by law. However, no method of online transmission or storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Subject to applicable law, you may request access to or correction of your personal information, or raise a question about how it is handled. We may need to verify your identity before responding to a request.
8. Contact Us
For privacy-related questions or requests, contact us at:
creative.digitalancer@gmail.comNotis Privasi
Notis Privasi dalam Bahasa Malaysia
1. Maklumat yang Dikumpulkan
Kami mungkin mengumpulkan maklumat yang anda berikan, seperti nama, maklumat hubungan, alamat penghantaran, butiran pesanan, maklumat pengesahan pembayaran dan mesej berkaitan produk atau perkhidmatan kami. Maklumat teknikal asas tentang penggunaan laman web juga mungkin dikumpulkan jika berkenaan.
2. Tujuan Penggunaan Maklumat
Maklumat anda boleh digunakan untuk menjawab pertanyaan, memproses pesanan, mengurus penghantaran, mengesahkan pembayaran, menyediakan sokongan pelanggan, melaksanakan perkhidmatan yang dipersetujui, menambah baik laman web serta memenuhi keperluan undang-undang yang berkenaan.
3. Pendedahan Maklumat
Kami tidak menjual maklumat peribadi anda. Jika perlu, maklumat berkaitan boleh dikongsi dengan penyedia penghantaran, perkhidmatan pembayaran, platform komunikasi atau penyedia laman web bagi tujuan yang berkaitan, atau apabila dikehendaki oleh undang-undang.
4. Platform Pihak Ketiga
Laman web kami mungkin menyediakan pautan ke platform pihak ketiga seperti WhatsApp dan Instagram. Platform tersebut mempunyai dasar privasi masing-masing. Sila semak dasar mereka apabila menggunakan perkhidmatan tersebut.
5. Kuki dan Analitik Laman Web
Laman web kami mungkin menggunakan kuki atau teknologi serupa untuk fungsi penting, prestasi atau analitik jika ciri tersebut diaktifkan. Anda boleh mengurus kuki melalui tetapan pelayar anda. Sebarang ciri analitik atau penjejakan hendaklah dikonfigurasi dan diterangkan dengan sewajarnya.
6. Keselamatan dan Penyimpanan Data
Kami mengambil langkah yang munasabah untuk melindungi maklumat peribadi daripada akses, kehilangan, penyalahgunaan atau pendedahan tanpa kebenaran. Maklumat disimpan selama yang diperlukan bagi tujuan yang dinyatakan atau seperti yang dikehendaki oleh undang-undang. Walau bagaimanapun, keselamatan mutlak bagi penghantaran atau penyimpanan data dalam talian tidak dapat dijamin.
7. Hak Privasi Anda
Tertakluk pada undang-undang yang berkenaan, anda boleh meminta akses kepada atau pembetulan maklumat peribadi anda, atau mengemukakan pertanyaan tentang pengendaliannya. Kami mungkin perlu mengesahkan identiti anda sebelum memproses permintaan tersebut.
8. Hubungi Kami
Untuk pertanyaan atau permintaan berkaitan privasi, sila hubungi kami melalui e-mel:
creative.digitalancer@gmail.comBOOKS · WRITING · STORIES